❓ Frequently Asked Questions
Q: Is there any MOQ requirement for the vehicle?
A: There is no MOQ requirement. We are even able to provide express service if specific parts are urgently needed.
Q: What is the ordering process?
1). Select your preferred car and confirm price/delivery terms.
2). Prepare the PI with bank details.
3). Complete the deposit or full payment.
4). Vehicle preparation follows confirmed payment.
5). Balance payment must be settled before delivery.
6). Shipping of the vehicle.
Q: What is the typical delivery time?
A: For items in stock, delivery time is 7-10 days. Custom orders or new manufacturing typically require 10-20 working days.
Q: How do we ensure a secure transaction?
A: The procedure involves on-scene checking of machines, paying a deposit upon satisfaction, booking cargo space, loading, and closing the remaining mortgage upon receiving the B/L.
Q: What type of battery technology is used in these cars?
A: These vehicles are equipped with Lithium Iron Phosphate (LFP) batteries, known for their safety and long life cycles.
Q: Who can I contact for more technical support?
A: You can contact our team online; our sales representatives typically respond within 10 minutes during working hours.