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Frequently Asked Questions
Q: What kind of services do you offer?
A: We support OEM, ODM, Distribution, Drop Shipping, and Whole House Customization services. We provide one-stop furniture solutions based on your specific needs.
Q: What is the typical delivery schedule?
A: From the contract date, our production team follows a strict schedule including material cutting, assembling, polishing, painting, and packing. You will receive updated inspection reports, photos, and videos throughout the process.
Q: What are the payment terms for orders?
A: We require a 30% deposit for standard products and a 50% deposit for custom products. The balance is collected before shipment. We accept TT, L/C, and other common payment methods.
Q: What warranty do you provide for the furniture?
A: We offer a 1-year warranty on the product and a 10-year warranty on the wooden frame of the furniture's internal structure.
Q: How are products packaged for international shipping?
A: All items are professionally packaged to minimize damage risks during transit. Boxes are clearly labeled with project numbers and product codes to simplify the receiving process at your end.
Q: Do the prices include shipping costs?
A: Our standard price terms are EXW or FOB. You can choose your own shipping company, or we can assist through our preferred international forwarding partners who cover over 200 countries.
Levers Auto
