◈ Frequently Asked Questions
Q1. Can we have our logo or company information on your products or packages?
A1: Sure. We accept OEM/ODM orders. Your logo can be shown on the products by printing, embossing etc. Just let us know your requirements.
Q2. Are you a pro-audio manufacturer or trade company?
A2: We are a 100% manufacturer. We specialize in R&D, manufacturing, sales, system integration and technical support in the live sound industry.
Q3. What is the warranty period of your products?
A3: All products have a one-year free warranty. If goods are damaged on arrival, free replacement will be arranged. We also provide a competitive policy for spare parts to ensure smooth operation.
Q4. How about the lead time?
A4: About 3 days for products in stock; about 15 days for large quantities or special models. Please contact our sales for more details.
Q5. What is the MOQ? How can I pay?
A5: Our MOQ is 2 pieces. We accept cash, T/T, Western Union, and trade assurance.
Q6. Do you provide technical support for system integration?
A6: Yes, we provide full technical support and system integration services to ensure your sound system performs optimally.