1. When can I get the quotation?
We usually provide a quotation within 4 hours after receiving your inquiry. If you urgently need the price, please specify it in the email for priority processing.
2. Can the product be customized?
Yes, we can customize products according to special requirements using the latest technology. The production cycle typically completes within 15 working days after confirmation.
3. What are your delivery terms?
We accept various methods including EXW, FOB, CFR, and CIF. You can choose the most convenient and cost-effective option for your needs.
4. What certifications can you provide?
We provide CE certification, ISO 9001 quality system certification, third-party calibration certificates (CNAS), and factory inspection reports.
5. Do you support cross-border technical support?
Our technical support team is available 24/7. We offer rich on-site testing experience and can dispatch engineers to your country if necessary.
6. What are your payment terms?
For amounts ≤ $2,000, 100% prepaid. For larger orders, we require a 30% deposit and 70% balance. We also accept L/C and OA agreements.