Q: What kind of services are offered?
A: We support OEM, ODM, Distribution, Drop Shipping and Whole House Customization services. Please send us an inquiry with your specific needs for a one-stop furniture solution.
Q: What is the production and delivery process?
A: From the contract date, our planning team sets a reasonable schedule. We follow up each production process (material cutting, assembling, polishing, painting, upholstery, packing) and provide updated inspection reports with photos and videos.
Q: What are the payment terms?
A: 30% deposit for standard products and 50% deposit for custom products. The balance is collected before shipment. We accept TT, L/C, Alipay, and Cash.
Q: What warranty is provided?
A: We provide a 1-year warranty on the product and a 10-year warranty on the wooden frame of the furniture's internal structure.
Q: How is the furniture packaged for shipping?
A: All items are professionally packaged to minimize damage risks during transit. Boxes are clearly labeled with project numbers and product codes for easy receiving.
Q: Do the prices include shipping?
A: Our standard price terms are EXW or FOB. You may choose your own shipping company, or we can assist through our international forwarding partners covering over 200 countries.